Privacy Policy
Last updated: April 15, 2026
1. Information We Collect
We collect information you provide directly: name, email, phone, bar number, firm, practice areas, jurisdictions, bio, photos, and payment info. We also collect usage data (pages visited, actions taken).
2. How We Use Information
- Provide the coverage marketplace service
- Match attorneys with relevant coverage requests
- Process payments via Stripe
- Send transactional emails (confirmations, receipts, disputes)
- Send notifications (in-app, email, SMS — with your consent)
- Improve the Platform and develop new features
- Detect fraud, abuse, and violations of our Terms
3. Information Sharing
We share limited information with:
- Other attorneys: your profile info (after identity reveal)
- Stripe: payment processing
- Supabase: data storage and authentication
- Resend: transactional email delivery
- Twilio: SMS delivery
- OpenAI / Anthropic: AI-assisted hearing reports (anonymized dictation only)
- Law enforcement: if legally required
4. Client Confidentiality
Case details are protected as privileged attorney work product. Case numbers, client names, and privileged communications are hidden from other attorneys until a coverage request is confirmed. Do not upload documents containing privileged information without proper conflict checks.
5. Data Security
We use industry-standard security: encryption in transit (TLS) and at rest, row-level access controls, two-factor authentication (optional), and regular security audits. We are SOC 2 Type II pursuing certification.
6. Your Rights
You may:
- Access your data (email privacy@coveragecobra.com)
- Correct inaccurate data (via Settings)
- Delete your account (contact support)
- Export your data in CSV/JSON (contact support)
- Opt out of marketing emails (via Settings)
California residents: under CCPA you also have rights to know what we collect, request deletion, and opt out of “sales” of personal information (we do not sell).
EU residents: under GDPR you also have rights to portability, restriction of processing, and to lodge a complaint with your supervisory authority.
7. Cookies
We use essential cookies for authentication and session management. We do not use third-party advertising cookies. See Cookie Preferences.
8. Data Retention
We retain account data while your account is active. After deletion, we retain transactional records for 7 years for tax/legal compliance, and anonymized analytics indefinitely.
9. Children
The Platform is not intended for anyone under 18. We do not knowingly collect information from minors.
10. Contact
Privacy questions: privacy@coveragecobra.com